Shipping policy
Aunt Mar's Shipping Policy
Processing Time
- Orders are processed within 1-2 business days.
- Custom or bulk orders may take additional time, with processing details provided at checkout.
Shipping Options
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Available at checkout for faster delivery.
- Free Shipping: Enjoy free standard shipping on orders over $50.
Domestic Shipping
- We ship to all U.S. states, including Alaska and Hawaii. Please allow additional time for remote locations.
International Shipping
- Currently, we ship to select countries. Delivery times vary based on location and customs processing. Any applicable duties or taxes are the responsibility of the customer.
Tracking Information
- Once your order ships, you will receive a confirmation email with tracking details to monitor your package.
Lost or Delayed Shipments
- If your order is delayed or lost in transit, please contact us at marciaeblais@gmail.com or call 4438120441. We will assist you in resolving the issue promptly.
Shipping Address
- Please ensure your shipping address is accurate. Aunt Mar's is not responsible for packages delivered to incorrect or incomplete addresses provided by customers.
Returns and Exchanges
- If your order arrives damaged or incorrect, please notify us within 7 days of delivery. We’ll gladly offer a replacement or refund.
For further assistance or special requests, feel free to contact our team at marciaeblais@gmail.com. Thank you for choosing Aunt Mar's!